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Analytics: Understanding Your Time and Work Patterns

Billables AI’s Analytics feature gives you a clear, structured view of how your time is spent—across clients, matters, activities, and more. Whether you're an individual timekeeper or a firm administrator, Analytics helps you understand patterns, identify gaps, and make more informed decisions about your work.

 

What is Analytics?

Analytics is a centralized dashboard that visualizes your time data captured in Billables AI. It transforms your day-to-day activity into actionable insights, helping you answer questions like:

  • Where is my time going?
  • How much of my work is billable vs. non-billable?
  • Which clients or matters take up the most time?
  • How has my time allocation changed over time?

Key Metrics You Can Track

Within Analytics, users can break down their time across several dimensions:

By Client and Matter

  • See how much time is spent across different clients and matters
  • Identify high-effort matters or clients that may require attention
  • Better understand workload distribution

Billable vs. Non-Billable Time

  • Track how much of your work is billable
  • Identify opportunities to improve utilization and realization

Approved vs. Pending Time

  • Monitor the status of your time entries
  • Quickly identify entries that still need review or approval

Activity Type

  • Understand how your time is spent across different types of work, such as:
    • Email
    • Meetings
    • Document drafting
    • Calls and other activities

This helps you see not just how much you worked, but how you worked.

Trend Analysis Over Time

Analytics allows you to visualize your time trends across different timeframes:

  • Daily view – Understand your day-to-day activity
  • Weekly view – Spot patterns in your work habits
  • Monthly view – Track longer-term trends and performance

These views make it easier to:

  • Identify consistency (or gaps) in time capture
  • Understand workload fluctuations
  • Monitor progress toward billing or utilization goals

Admin View: Firm-Level Insights

For administrators, Analytics provides a broader view of firm activity while maintaining user-level privacy.

Aggregate Time Data

  • View total time across all users
  • Analyze firm-wide trends and productivity

Per-User Breakdown

  • View summarized data by individual users
  • Compare time allocation and activity patterns across the team

User Table View

  • Access a table listing all users with their key metrics
  • Quickly scan and compare performance across the firm

Note: Admins can view aggregated and summarized data, but do not have access to individual time entry details within Analytics.

Why It Matters

Analytics helps turn timekeeping into insight. By understanding how work happens across your firm, you can:

  • Capture more billable time
  • Improve timekeeping consistency
  • Identify inefficiencies in workflows
  • Make more informed operational decisions

Getting Started

To access Analytics:

  1. Navigate to the Analytics tab in Billables AI
  2. Use filters to customize your view (client, matter, date range, etc.)
  3. Toggle between charts and tables to explore your data