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Can Billables AI capture time retroactively?

Can Billables AI capture time from before I set up my account? 

Billables AI captures time in real time, starting from the moment your account and integrations are set up. Because of this, it cannot retroactively capture work performed before activation.


How Billables AI Tracks Time

Unlike systems that infer time from timestamps (such as when an email was sent or a document was last modified), Billables AI captures actual time spent working as it happens.

For example, Billables AI can tell:

  • How long you spent drafting an email

  • How much time was spent editing a document

  • The duration of active work across connected tools

This level of accuracy requires live activity signals and cannot be reconstructed after the fact.


Why Past Activity Can’t Be Recovered

Before your account is set up:

  • Billables AI has no visibility into your activity

  • There is no way to determine how long you spent on a task

  • Timestamps alone don’t show true working time

Because of this, Billables AI starts capturing time only going forward, once integrations are enabled.