Desktop App Tracking is an optional, supplemental way to capture activity from specific desktop applications you choose to track. Billables AI will only track the applications you explicitly add, and nothing else.
Before You Begin:
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You must have an active Billables AI account.
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Desktop App Tracking is optional and can be enabled or disabled at any time.
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Activity is captured only from the desktop apps you select.
Implementation
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Download the Billables AI Desktop app using one of the links below and open the file.
- When prompted, sign in using your Billables AI credentials.
- Allow access for the Billables AI app:
- For Macs, grant access to accessibility features by opening the System preferences:
- Quit and re-open for changes to take effect
- In the Billables AI desktop app, scroll down to the screen monitoring section and click to turn on the feature:
- Search to add applications you want to track. Billables AI will only track applications you select.
- Add as many applications as you want. You'll see the list of tracked apps in the Billables AI program along with the timestamp of the last activity detected.
- Confirm that the app is running in the background (you may see it in your menu bar or system tray).
Important: Billables AI will only track activity from the applications you add. If an app is not selected, no activity from it will be captured.
FAQs
How to I remove or add tracked applications?
To add or remove tracked applications, return to the Desktop App Tracking settings and update your selections.
How to I stop Desktop App Tracking Entirely?
To stop Desktop App Tracking entirely, quit or disable the desktop app at any time.
Troubleshooting Tips
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If you don’t see activity, confirm the desktop app is running and the application you’re using has been added to the tracking list.
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Make sure required system permissions are enabled.
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If issues persist, contact Billables AI Support.