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Mac Users - Microsoft Docs Macro: Allowing System Settings

After downloading the Billables AI Macro, you may need to enable accessibility access. This guide outlines how to adjust the necessary settings to ensure proper functionality.

 

 
  1. You may receive prompts to allow accessibility access. Please click "Allow" or "Open System Settings" and toggle Microsoft Excel and Word to allow permission.

  2. Test the installation by opening up a Word or Excel document. You should briefly see the side panel open up and close again (this means it's been activated).

The macro should now be active! You will know it’s working if the Billables Add-In task pane (on the right side of the window) automatically opens a few seconds after you start or open any new doc. If the task pane is already open because it was previously activated on a doc, then it will be left open, and the add-in is already active.

Once you see the task pane, you can safely close it. The Billables Assistant will continue to work in the background to track your activity.

Troubleshooting

If you see the following error, it may mean that the accessibility settings are not yet activated:

You can manually add an application with accessibility access by going to "System Settings", clicking on "Privacy & Security" and going to the "Accessibility" page:

From there you can either toggle Excel and Word on or add the applications using the + button if you don't see it in the list:

I tried to open the installer and see the following message: "You can't open the application Billables local setup" because this application is not supported on this Mac."

If you receive the message above when trying to open the Desktop Applications Installer, you may be on an older MacOS that needs a different installer (usually a 2020 computer or older). Please contact support@billables.ai to request the Mac installer for the computers with the Intel chip.