Billables AI Insights: Ask Your Work Anything

Last updated: June 2, 2026

Insights is a conversational interface in Billables AI that lets you ask questions about your work activity and firm operations—and get instant, data-backed answers.

Instead of manually pulling reports or digging through dashboards, you can simply ask a question in plain language. Insights analyzes your captured work activity (emails, meetings, documents, calls, and more) to surface the information you need.

What You Can Do with Insights

Insights helps you quickly understand how you and your firm are spending time, without running manual reports.

Ask questions like:

  • How many hours did I bill last week on business development activities?

  • Show the people I communicated with most frequently this month

  • Find recent work on contract review or negotiations

  • Which team members billed the most hours last week?

  • Show total hours by user for this month

You can ask follow-up questions, refine your queries, or explore trends—all within the same conversation.

How It Works

Insights is powered by the same underlying data that fuels Billables AI:

  • Comprehensive activity capture from your integrations (email, calendar, docs, meetings, etc.)

  • Structured time data including client, matter, billable status, and activity type

  • Continuously updated records as your work is captured and categorized

When you ask a question:

  1. Insights interprets your request

  2. It analyzes your relevant activity and time data

  3. It returns a clear, summarized answer (and may include supporting breakdowns)

Types of Questions You Can Ask

Personal Productivity

  • How much time did I spend on [client/matter] this week?

  • What percentage of my time was billable last month?

  • How much time did I spend in meetings vs. email?

Work Activity & Trends

  • Show my time trends by week over the last month

  • What types of activities take up most of my time?

  • When am I most active during the day?

Client & Matter Insights

  • Which clients did I spend the most time on this month?

  • Show recent activity for [client/matter]

  • How much time was spent on contract review vs. internal work?

Team & Firm-Level Insights (Admins)

  • Which team members billed the most hours last week?

  • Show total hours by user for this month

  • How does billable vs. non-billable time break down across the team?

Who Can See What

  • Individual users can query and view their own work activity and time data

  • Admins can access aggregate, firm-level insights across users

  • Admin views focus on summarized data, not individual time entry details

Tips for Getting the Best Results

  • Be specific: Include timeframes, clients, or activity types

    • Example: “Show billable hours for Client X last week”

  • Use natural language: No need for exact filters or report syntax

  • Ask follow-ups:

    • “Break that down by matter”

    • “Compare that to last month”

  • Explore trends: Try questions that look at changes over time

Why Insights Matters

Insights turns your day-to-day work activity into actionable intelligence.

Instead of spending time:

  • Reconstructing work

  • Running reports

  • Guessing where time went

You can:

  • Instantly understand how time is spent

  • Identify gaps, trends, and opportunities

  • Make better decisions about workload, staffing, and billing